Shipping and Delivery
𓍊𓋼𓍊𓋼𓍊
OUR SHIPMENTS ARE
CARBON-NEUTRAL
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Current production time
Our current production time is 2-5 business days. This is the time it takes us to ship your order. Please note, this time may be different for pre-orders.
How much is shipping?
Our shipping fees range from $5-$10 depending on location. Shipping prices will be calculated at checkout based on your shipping address. All of our shipping options come with tracking. Free shipping is available to US/Canada orders over USD$60 and International orders over USD$100. We offer flat rate shipping options for the US and Canada.
When will my order arrive?
It depends on where you are. Orders are shipped from Ontario, Canada. Orders shipped to Canada and the U.S. will take approximately 3-12 business days after shipped to arrive. International orders may take up to 21 business days to be delivered. Delivery details will be provided in your confirmation email and at checkout.
How can I track my order?
After your order has been shipped, it may take up to 48 hours for your tracking number to become available. In some cases, you may receive two emails with updated tracking numbers, this happens only if your package changes carriers along the way. You can use this link to track your order.
I never received my order
We are very sorry to hear this. Unfortunately, we are not responsible for stolen or lost packages if tracking information shows delivered. We will do our best to help you locate your package if it is lost in transit. We suggest you check with your neighbours, verify the provided address is correct, and contact your local post office if your package has been marked as delivered by the shipping carrier and you have not yet received it.
What countries do you ship to?
Yesterdam is able to ship to the following countries. If your country is not listed below, please let us know and we will try to provide you with a custom shipping quote.
Canada, United States, Australia, Austria, Belgium, Brazil, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, United Kingdom, Korea (the Republic of)
Shipping costs are calculated based on location.
What shipping couriers do you use?
We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.
Will I be charged duties?
We are able to ship worldwide, but please review your country’s customs and duty policies before purchasing, as we are not liable for any fees or taxes your package may be subject to upon leaving Canada. Please note that even though it is very rare, packages held by customs may experience a delay of up to 30 days. We are not responsible for delays caused by customs.
Shipping conditions
By shopping at Yesterdam.com, you agree that:
- Yesterdam is not responsible for stolen packages. We will do our best to help you locate your package if you have any issues but please note that if tracking information shows delivered, we will not be able to provide further assistance in locating your package, and you will be responsible for contacting your local post office (if applicable).
- Please note that delivery estimates do not include Production Time. To see the current production time, please refer to the top of this page. We are not responsible for any uncollected parcels due to incomplete/wrong addresses or unsuccessful delivery attempts.
- All packages are fully protected with waterproof and shock-free packaging and go through a quality check before shipment. If your package still arrives damaged, please let us know and we will do our best to provide you with solutions.
All customers will be asked to agree to these terms before checkout.